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Frequently Asked Questions

Explanatory text
  • When can I make a reservation in advance?

    Reservation is available up to 6 month ahead.
    We will start accepting reservations until the end of July on January 1st.
    Reservations will bContinue reading
  • Check in Check out

    Check In:15:00
    Check Out:10:00
    If you arrive early, we will keep your luggage at the front desk.(Free)

    In addition, if you wish to use the Continue reading
  • Access by Kakunodate Station from Kakunodate Station

    I'm sorry.There is no shuttle bus

    ◆People on foot
    Go out Kakunodate Station ticket gate and go straight around the roundabout.
    ApproximateContinue reading
  • Transfer to Kakunodate Station

    We are sorry, we do not transfer.
  • About parking lot

    Yes.Up to 16 cars can be parked in front of the hotel entrance.
    The basic charge is free.
    In addition, we have secured two spaces where threContinue reading
  • Guests arriving by car, access from Omagari IC.

    Car / Car Rental(Dear Guest,, Free Parking)
    ◆Customers coming from Omagari area (Omagari IC.) By car
    ·From Aki Expressway "Omagari IC" to "RContinue reading
  • Can I leave my car before or after check-in?

    Yes, available.
    Please ask the front desk staff upon arrival or check-out.

    However, if there is no space in the parking lot, we will not acContinue reading
  • Guests coming by a large-sized vehicle, (bus / truck)

    You can park if it is a general Hiace (total length 470 cm, full width 170 cm size).
    (There is no height restriction for flat parking lot)
    Continue reading
  • For guests arriving by plane, access from Akita Airport

    ■Akita Airport
    Akita Airport access from Akita Airport Liner, we recommend the Akita Airport Liner.
    ·about, About an hour
    ·Price is around Continue reading
  • Q. What is the charge?

    Please select the plan directly from the URL below and search.

    https://www.hpdsp.net/machiyahotel/hw/hwp3100/hww3101.do?yadNo=351928

    Or plContinue reading
  • Please tell me how to change the reservation

    The method of change depends on the method reserved by the customer.

    Please contact the hotel once.

    Hotel front desk
    0187-55-2001
  • Luggage storage

    Machiya Hotel, luggage can be stored at the front desk before check-in and after check-out.
    Customers who arrived early can leave your luggaContinue reading
  • Rooms, Facilities

    Room Equipment
    - All rooms card type auto lock door -
    -all rooms, Non-smoking ROOM-

    Equipment
    ■tv set(Type 40)
    ■Air condition
    ■Small refrigContinue reading
  • Amenities

    The following amenities are available at the free rental corner.
    ■Arrive in the room(Samue (traditional work clothing))
    ■toothbrush
    ■A razorContinue reading
  • Do you have indoor wear (yukata)

    Room wear can be borrowed free of charge from the rental corner in front of the front desk.
    We have Samue for women and men.It is not in theContinue reading
  • Can I use a credit card to pay for accommodation?

    Yes.Credit cards below can be used.
    ■DC
    ■Visa
    ■JCB
    ■Diners Club(Diners Club)
    ■Mastercard
    ■American Express(AMEX)
    Cards such as can be used.
    Continue reading
  • Although it is not a plan with breakfast, can you eat breakfast

    Yes.Breakfast is available.
    However, it is possible to prepare if you can contact us by 18:30 PM on the staying day.
    There will be an additiContinue reading
  • Please tell us the recommended local gourmet restaurants

    We will introduce the URL of the site that introduces recommended dinner gourmet spots.

    https://tazawako-kakunodate.com/ja/category/food?arContinue reading
  • Do you have a coin laundry

    Yes.Two coin launderettes are available on the first floor.
    ■full automatic(From washing to drying)
    ◆Up to 3 kg 120 minutes 500 yen
    ◆Up to 1Continue reading
  • Is there a convenience store nearby

    There is a Lawson next to our facility.It's a 30 second walk.
  • Is there a smoking area

    I'm sorry.
    Smoking is prohibited in this facility (including guest rooms).
    There is an ashtray installed outdoors (on the right side of the Continue reading
  • Is there a ladies' room wear (Yukata)

    Yes, but it is not a yukata.
    We have Samue for women and men.
    It is available in the rental corner on the 1st floor, so please feel free to Continue reading

Confirmation of reservation·Contact us

Please feel free to contact us if you have any questions.