2. Frequently Asked Questions

Frequently Asked Questions

Explanatory text
  • When can I make a reservation in advance?

    Reservation is available up to 6 month ahead.
    We will start accepting reservations until the end of July on January 1st.
    Reservations will bContinue reading
  • Check in Check out

    Check In:15:00
    Check Out:10:00
    If you arrive early, we will keep your luggage at the front desk.(Free)

    In addition, if you wish to use the Continue reading
  • Access by Kakunodate Station from Kakunodate Station

    I'm sorry.There is no shuttle bus

    ◆People on foot
    Go out Kakunodate Station ticket gate and go straight around the roundabout.
    ApproximateContinue reading
  • Transfer to Kakunodate Station

    We are sorry, we do not transfer.
  • About parking lot

    Yes.Up to 16 cars can be parked in front of the hotel entrance.
    The basic charge is free.
    In addition, we have secured two spaces where threContinue reading
  • Guests arriving by car, access from Omagari IC.

    Car / Car Rental(Dear Guest,, Free Parking)
    ◆Customers coming from Omagari area (Omagari IC.) By car
    ·From the autumn Expressway "Omagari ICContinue reading
  • Can I leave my car before or after check-in?

    Yes, available.
    Please ask the front desk staff upon arrival or check-out.

    However, if there is no space in the parking lot, we will not acContinue reading
  • Guests coming by a large-sized vehicle, (bus / truck)

    You can park if it is a general Hiace (total length 470 cm, full width 170 cm size).
    (There is no height restriction for flat parking lot)
    Continue reading
  • For guests arriving by plane, access from Akita Airport

    ■Akita Airport
    Akita Airport access from Akita Airport Liner, we recommend the Akita Airport Liner.
    ·about, About an hour
    ·Rates are per peContinue reading
  • Q. What is the charge?

    Please select the plan directly from the URL below and search.


    Or plContinue reading
  • Please tell me how to change the reservation

    The method of change depends on the method reserved by the customer.

    Please contact the hotel once.

    Hotel front desk
    0187₋55₋2Continue reading
  • Luggage storage

    Machiya Hotel, luggage can be stored at the front desk before check-in and after check-out.
    Customers who arrived early can leave your luggaContinue reading
  • Rooms, Facilities

    Room Equipment
    - All rooms card type auto lock door -
    -all rooms, Non-smoking ROOM-

    ■tv set(Type 40)
    ■Air condition
    ■Small refrigContinue reading
  • Amenities

    We offer the following amenities in every room.
    ■Bath towel face towel(One person per person)
    ■A razor
    ■shamContinue reading
  • Do you have indoor wear (yukata)

    Room lending is available for free from the lending corner before Flint.Size is free size only.It is not in the yukata.
    Room preparation forContinue reading
  • Can I use a credit card to pay for accommodation?

    Yes.Credit cards below can be used.
    ■Diners Club(Diners Club)
    ■American Express(AMEX)
    Cards such as can be used.
    Continue reading
  • Although it is not a plan with breakfast, can you eat breakfast

    Yes.Breakfast is available.
    However, it is possible to prepare if you can contact us by 18:30 PM on the staying day.
    An additional 1,210 yenContinue reading
  • Please tell us the recommended local gourmet restaurants

    We will introduce the URL of the site that introduces recommended dinner gourmet spots.

    https://tazawako-kakunodate.com/ja/category/food?arContinue reading
  • Do you have a coin laundry

    stomach.Two coin launderettes are available on the first floor.
    ■full automatic(From washing to drying)
    ◆Up to 3 kg 120 minutes 500 yen
    ◆Up Continue reading
  • Is there a convenience store nearby

    Next to the property is Lawson, which is a 30-second walk.
  • Is there a smoking area

    I'm sorry.
    Smoking is prohibited in this facility (including guest rooms).
    There is an ashtray installed outdoors (on the right side of the Continue reading
  • Is there a ladies' room wear (Yukata)

    We are preparing things for men and women dressing in the room.
    It is a shirt type gown.
    We do not offer things exclusively for women.

Confirmation of reservation·Contact us

Please feel free to contact us if you have any questions.